When will I receive my conference material?
Your conference handouts will be distributed on the first morning of the conference (unless otherwise stated in the event program).

When should I pay for the conference?
Payment must be received prior to the conference.

How should I pay for the conference?
Payment can be made via cheque or online transfer local delegates and telegraphic transfer for all foreign delegates.

Are the meals included?
Yes, all refreshments and conference lunches have been carefully selected to offer you the best in banqueting.

How can I get to the venue?
The convention phone number is listed within the conference information. Once registered, you will receive a Hotel & Conference Venue Location Map. Details are also available on the Venue & Accommodation page. Please contact us if you require any further information or assistance.

What about accommodation?
The cost of the hotel accommodation and travel is not included in the registration fee. Details of the accommodation options are also included within the conference information, and on the Venue page. To take advantage of our corporate accommodation rate, please quote you are attending a Knowledge Group conference when making your reservation.

What should I wear?
The dress code at the conference is business casual. The speakers usually come in business attire.

Special Needs
If you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation at our events more enjoyable, please do let us know when registering.

Delegate Substitutions and Cancellations
Please view our cancellation policy.

Will I receive any information from you in the mail?
After the conference, from time to time, you may receive brochures on related topics.