28 November 2012 | Wednesday

8.00am

Registration

9.00am

Welcome Address – Managing Director, Knowledge Group of Companies

9.05am

Official Opening & Keynote Address

9.20am

Morning Refreshment & Tour to the Exhibition Hall

9.55am

Chairperson’s Remarks

10.00am

Applying the Right Technologies to Achieve Scale

• Key issues facing senior technology executives as banks continue to undergo significant transformation in their business operations
• What are the most important skills senior technology executives must possess to effectively help their institutions deal with these challenges?
• Implementing new and improved devices and examining the opportunities for innovation

10.45am

Leveraging Social Media for Banking

• Benefits of Social Media for Banking Sector?
• How can you measure the ROI of a social media strategy?
• Are banks and social media a good fit?
• Challenges faced by banks in implementing social media
• How can banks expand relationships with their customers through social media?

11.30am

Technological Innovation in Islamic Banking

• Alternatives technology to boost Islamic Banking products
• Most influential trends, opportunities and threats for Islamic Banking
• Discover innovative and advanced banking technologies to maximise your return on investment
• Driving Sustained Growth of Islamic Finance

12.15pm

Technology Implications of Banking to Gen-Y

• Banking with Gen-Y – Why are they important and what are they looking for?
• Social media a medium of choice among Gen-Y
• Banks need to understand the generational differences while designing new products for Gen-Y
• How ICT can improve service to Generation Y for financial services to drive growth?

1.00pm

Networking Lunch & Tour to the Exhibition Hall

Stream Three

Mobile Banking - ‘Anywhere Anytime Banking'

Stream Four

Disaster Recovery and Business Continuity – Lessons Learned & Preparing for the Worst

2.15pm

Session 3a

How Will Mobile Banking Change In 2012?

• The changing landscape of the mobile banking market
• Engaging with the next generation of customers through innovation in mobile banking
• Overcoming the challenge of mobile banking implementation in Asia
• Taking Mobile Banking to the Next Level

Session 4a

Gauging the Current Level of Business Continuity and Disaster Recovery Planning

• Business continuity and disaster recovery: How aware is your organisation?
• Impact and Risk Assessment - Considering what the potential disasters are that they could feasibly encounter and how each of these might impact their business continuity
• How does the natural disaster influence the technology in banking?

3.00pm

Session 3b

The nuts-and-bolts of mobile banking

• Managing the Risk of Mobile Banking Technologies
• Exploring the interaction between telecoms companies, financial institutions, software and content providers on delivering mobile solutions
• Exploring the mobile banking framework and the rise of iPads and android tablets for mobile banking
• Reaching the Next Level of Mobile Evolution

Session 4b

Operational Business Intelligence in Banking

• Identifying Business Intelligence Opportunities
• Business Intelligence Infrastructure
• How Well Is Your Business Intelligence Infrastructure Implemented And Supported?

3.45pm

Afternoon Tea & Tour to the Exhibition Hall

4.15pm

Session 3c

Mobile Banking Security, Looming Issues

• Security challenges faced by mobile application developers
• Is Mobile Banking Secure?
• Can Mobile banking can be made as secure as Internet banking

Session 4c

Leveraging Business Intelligence (BI) Technology

• Evolution of BI in banking - Manual Systems, Computers for aggregation, Management Information Systems
• Putting the Intelligence in Mobile BI to Work
• How to Leverage Business-Intelligence Tools

5.00pm

Closing Speech